Information Technology Systems Administrator
FT/PT: Full-time
Status: Exempt (Salaried)
Reports To: Information Technology Director
The Orchard School
Founded in 1922, Orchard is an independent, non-sectarian, progressive school for 550 students in preschool through the 8th grade. Orchard is committed to advance each student’s academic success, self-confidence, open-mindedness, ethical character, leadership, and love of learning. Located in northern Indianapolis on a 43- acre, wooded campus with a state-of-the-art facility, Orchard promises academic excellence through a well-rounded education, engaging the natural curiosity of students in an active, child-centered, and experiential learning environment. We seek and strive to maintain a diverse and inclusive school community and are committed to the principles that promote diversity, equity, and inclusion. We value the skills, knowledge, and experiences a diverse workforce brings to our school.
The Position
The IT Systems Administrator is responsible for supporting network databases and systems, updating system hardware and software, troubleshooting for system errors, and supporting all data security and optimization. The responsibilities also extend to the daily dispatch of service requests by both monitoring and managing incoming service requests. An extensive background in technology and computer science, with experience in maintaining and installing IT systems, is a must.
- Administer network and data security, including directory, group policy, firewalls, virus protection, and email security
- Perform data backups to ensure all work is saved
- Install and update network system improvements
- Install and configure wireless networking equipment
- Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage
- Assist with the design, implementation, and support of new software and features
- Evaluate connectivity issues, equipment, and software and hardware
- Respond to IT issues; hardware maintenance, software, networking, etc.
- Provide helpdesk and technical support either by phone, remote access, or site visits
- Oversee troubleshooting for system errors
- Set up equipment for new users and employees
- Consult with vendors and clients to integrate and update company technology
- Ensure system optimization for all technology resources
Knowledge, Skills and Abilities
- Must have the ability to be patient, friendly and kind in all situations.
- Comfortable working with people from all departments, including teachers, administrators, students, parents, and vendors.
- Reliable and willing to contribute in various projects when needed.
- Ability to troubleshoot and resolve software and hardware issues.
- Tech savvy and a quick study.
- Ability to work independently.
Experience and Education Requirements
- High school degree or equivalent; bachelor's degree in computer science, information systems, or related field preferred
- Apple and PC experience required
- Minimum of 2 years of experience in an IT related field
- Experience working with network and server management support
- Up-to-date knowledge of new systems, information, software, hardware, and upgrades
- Excellent written and verbal communication skills
- Preference given to candidates with industry certifications or related IT professional certifications
Physical Demands
- Talking, listening and vision
- Keyboarding
- Bending, crouching, kneeling, crawling
- Lifting/carrying up to 50 pounds
Benefits
The Orchard School values our employees and offers a total compensation package designed to attract and retain talented individuals who make our school successful. Benefits include:
- 25 paid vacation days
- 11 paid personal days
- Health, dental and vision insurance
- Retirement Savings Plan
- Tuition discount
- Employer paid life insurance
- Employer paid long- and short-term disability
- Other benefits
Candidates should apply by sending a resume and cover letter to hr@orchard.org. Please place “Information Technology Systems Administrator” in the email subject line.
Orchard values diversity and seeks talented students, faculty and staff from diverse backgrounds.
Orchard does not discriminate on the basis of race, ethnicity, gender, sexual orientation, religion or national origin in the administration of its admission, tuition assistance, or employment determination.
The Orchard School is a member of the National Association of Independent Schools and is accredited by the Independent Schools Association of the Central States.
For more information about The Orchard School, please visit: www.orchard.org.